Water and Sewers Appeal Board

72 Marietta St NW, Main Floor, Auditorium (Room 215), Atlanta, GA 30303 (Directions)

The Water and Sewer Appeals Board is an independent board made up of citizens appointed by the Atlanta City Council. The Board hears appeals from customers regarding adjustment decisions made by the Department of Watershed Management.

If you are interested in joining the Water and Sewer Appeals Board, contact your City Councilmember for more information. Click the link to visit the Atlanta City Council website.

Customers that are dissatisfied with an adjustment decision have the right to appeal the decision to the City’s Water and Sewer Appeals Board (WSAB).

To appeal an adjustment decision, the customer must complete the Water and Sewer Appeals Board Hearing Appeal Request Form and submit it via the same methods for submitting an Adjustment Request.

The Atlanta City Code allows the following to all appellants:

• An opportunity to be heard in person and to present witnesses and documentary evidence.
• The right to be represented by counsel, although counsel shall not be furnished by the city.
• The right to confront and cross examine employees or agents of the City as to the basis for determining the amount billed.
• The opportunity to have the appeal heard administratively and determined by the Board without the customer having to appear before the board.

Check the source website for additional information